Tried & Tested: Graze's "Healthy" Snacks

By Laura Silver

A few months ago we told you about Graze, a new service that delivers fresh fruit, nuts and other ‘healthy’ foods to your place of work to help you snack healthily during the day, and many of you will undoubtedly have spotted people munching from the nifty little brown boxes around the office.

While I can be a bit of a sucker for novelty, I thought Graze was just that, and at £2.99 a box, seemed like an unnecessarily expensive alternative to grabbing a bag of mixed nuts from Tesco on your way to work. However, you can’t knock things till you’ve tried ‘em, so with that in mind, I took advantage of an introductory offer, and signed up for Graze deliveries.

Having opted for the ‘design your own’ box, rather than one of the specially selected ‘Graze nutrition boxes’ and stated my preferences of their extensive range of fresh fruit, nuts, seeds, crackers and other snacks, I eagerly awaited the delivery of my first box.

And I am still waiting for it.

After consulting all the postal services in my building to check it had not been waylaid, I contacted Graze whose response included the following:

“We usually have an excellent delivery record”.

Well fucking done Graze, you give yourself a pat on the back!

Interestingly, friends who were also trialling the service did not receive their graze boxes that day. Did someone get hungry in your dispatch office Graze?

After a series of emails to Graze persuading them that I definitely hadn’t received said box, they credited my account with £1.50. Half the cost of a replacement.

Despite Graze having sullied my already relatively low opinion of the service, I persevered anyway and finally received a box. While the contents of grapes, dried fruit mix and dairy-free chocolate beans was not unpleasant, it was relatively underwhelming, and did nothing to sway my favour from the aforementioned Tesco mixed nuts.

I was also a little suspicious of how healthy the service really was. Stating that they were dairy-free didn’t detract from the fact that the chocolate beans were essentially a packet of Smarties, containing the same calorie content. They may have been dairy-free, but with 70g of sugar per 100g, they’re not exactly screaming ‘healthy snack!’ to me.

Of the three boxes I received the average calorie count was nearly 500, and given the sneaky sugar in the chocolate beans, I wouldn’t put money on those being ‘good’ slow-burning calories.

Oddly enough, I didn’t feel like I wanted to add 500 calories of snacks to my daily diet and decided to cancel.

After all, a bag of nuts would cost me the same, last all week, and not creep up and bite me in the expanding arse like a junk-food wolf in a grass-eating sheep’s clothing.

In conclusion, if you’re too lazy to either go to the shops on your way to the office, or think about what you eat enough to be able to make sensible food choices without it having ‘this is healthy!!!’ stamped all over it, then visit Graze.com and receive your first box for free.

(If you receive it that is).

POSTED IN: LIFE
Mon, 11 May 2009 13:54 (GMT+00)
5 Responses
1.

This pretty much sums up my experience with Graze too! My box turned up two weeks late, and the 'fresh' pineapple had fermented in its own juice and smelt like vinegar. Lovely!

Hayley
Mon, 11-May-2009 14:46 GMT
2.

Slightly off topic, but I hate how customer service is over here, it's that "You're lying" attitude when you say you say something's wrong or didn't receive it.

If this had happened (not always) in the states, the company involved would have given you a full refund, sent the box out free and slipped a complimentary voucher in the box for next time.

Iain Buchanan
Mon, 11-May-2009 21:11 GMT
3.

I found Graze very overrated. Expensive for what you get, and oh the packaging!!

jennifer | themakelounge
Wed, 20-May-2009 23:44 GMT
4.

I have used graze for 4 months. The food is nutritious and healthy. I have only had one box fail to arrive on time (arrived two days late) and an email to them was met with an apology and full refund of the box, even though the non fruit portion was fine to eat. Most of the packaging is recycled paper. I used to buy a sandwich from the local bakers (and often something else fattening). I now graze on healthy food which keeps my blood sugar level stable throughout the day.

David Clark
Tue, 21-Sep-2010 10:37 GMT
5.

Maybe they were having teething problems. I take it the refund you sought was for a non free box! I have found them to send you what they say, and you do have a choice as to how healthy it is. I think it does what it says on the website. Yes, you could maybe buy the things cheaper, but if it sits there for week and is used at normal biscuit/crisp craving time, it does its job. Thumbs up from me.

Sally Lines
Sat, 02-Apr-2011 14:08 GMT

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